Clinical Application Specialist

Industry: Medical Devices
Job Type: Full Time
Experience level: Regular

Our multinational client is currently recruiting for a Clinical Application Specialist to join their ever-growing team in Dubai, UAE.


  • Achieving the planned sales targets and KPIs in the assigned territory delivering market share growth.
  • Spend 80% of the working time in field activities, executing different hands-on training for end user & distributor teams.
  • Build and develop long-term professional relationships with key decision-makers and committees within the assigned territory and buying organizations for the Hospital.
  • Provide clinical support for the end users until they are confident to manage independently, and handle questions & inquiries related to the patient’s key outcome (in coordination with the distributor teams).
  • Monitor and align distributors’ clinical activities performance with clients’ strategies, policies, and standards.
  • Plan and conduct Educational activities per the customer’s needs and market requirements to increase product penetration.
  • Analyze account attractiveness and develop the plan, including sales, market share, and required resources.
  • Propose and provide each customer with appropriate solutions that will maximize opportunities both for the customer and our client.
  • Communicate all relevant information to existing and potential customers to guarantee their awareness of our client’s product portfolio and its benefits.
  • Gather and share all possible information on market intelligence and competitor activities with other sales reps and line management to help anticipate competitive moves.
  • Deal with customer complaints & implement corrective actions.
  • Continuously assess the market for new customers/opportunities/risks for our client’s products.
  • Finalize budgets and forecasts in cooperation with line management/Marketing.
  • Utilizing Boost (CRM software) to submit a detailed weekly plan and report.
  • Present our client’s products & their advantages, and organize & distribute all needed promotional material.
  • Participate in congresses and other customer events.
  • Identify tender renewal and respond to tenders with the support of the line manager / Marketing (where applicable).
  • Closely follow up on customer stock status and coordinate with the supply chain to ensure continuous and uninterrupted supplies.
  • Traveling above 50% across the Gulf region.

Qualifications & Skills

  • Bachelor’s degree required. Scientific or medical / Nurse, paramedical degree – strong scientific background.
  • Preferably to have experience in the Operation Theatre setting.
  • Minimum 1-2 years of Clinical Sales experience within the Healthcare Industry / Hospital environment / medical sales.
  • Fluent in English and Arabic, both spoken and written.

Clinical Application Specialist - Dubai, United Arab Emirates - Daniel Wagner

DNA consultant in charge of this requisition:

Daniel Wagner

CEEMEA Research Consultant

At DNA Recruitment, we carefully review all applications and aim to contact every suitable candidate within max. 5 working days. If you don’t hear from us, please consider your application unsuccessful on this occasion.

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