Skin Care Expert 🇦🇪

Industry: Aesthetics
Job Type: Full Time
Experience level: Regular

The Skin Care Expert will focus on one primary objective – creating a memorable shopping experience for customers. Our Client is searching for passionate beauty lovers that want to assist the company’s customers through their beauty experience, and to be the advisor on their journey.

At DNA Recruitment, we carefully review all applications and aim to contact every suitable candidate within max. 5 working days. If you don’t hear from us, please consider your application unsuccessful on this occasion.


  • Presence in the determined Point of Sales (POS) on predefined timings & Days to promote
  • the brand & advice clients, and explain to them how our Products will help manage their
  • skin disorders.
  • Strictly follow the agreed 7 Selling Steps Structure in her Sales Calls with the Customers
  • Propose a complete treatment solution to help solve a skin disease/ condition rather than a
  • single product.
  • Keep professional relationships & positive attitude with Pharmacy Staff.
  • Assists customers by demonstrating products, devices, and applications of products.
  • Recommends additional and complementary products and/or services based on
  • information provided by the Customer or items already selected for purchase.
  • Accountable for all operations management aspects, including inventory‐related
  • processes, merchandise resets, visual ad sets, and pricing compliance.
  • Understands marketing calendar and confirms store setups to correlate with marketing
  • launches.
  • Inform customers of current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Ensure our customers are informed about and enrolled in our Loyalty program.
  • Maintain a professional store environment and communicate inventory issues.
  • Understands sales plan by week and executes to plan.
  • Report, Follow & Apply the Stock Allocation Process within her POS.
  • Report, Follow & Apply the damaged, Expiry & near expiry Management Process within her POS.
  • Attend all the assigned pharmacy sales events and ensure proper teamwork with all teammate
  • in the event.
  • Support with the launch of new products.
  • Database collection and follow‐up with the consumer about the skin condition.
  • Monitor & Report competitor’s activities (New Launches – Events – Marketing Activities) Via
  • Business WhatsApp Groups & Emails.
  • Have the required knowledge of competitor’s products and consumer’s interests & concerns
  • in order to answer their questions and provide more complete information.
  • Initiate with the line manager any idea to support increasing RSO and brand market share.
  • Support KAM & commercial team in the proper fast liquidation of any nearly expired items inside
  • POS.
  • Build dynamic relationships with retailers and customers, as well as develop and
  • strengthen training and communication skills.
  • Act as a trusted advisor to customers.
  • Ensure sending the agreed WhatsApp marketing & brand messages to the consumer as per plan.
  • Conduct consumer meet the expert meeting “MTE’ as per plan and ensure and follow
  • the agreed meeting structure.
  • Patriciate efficiently in Company’s care digital platform and ensure a strong professorial presence with proper content.
  • Create monthly required content for Company’s care platform.
  • Ensure sending follow-up messages to the customers according to current needs.
  • Invite the consumer to Company’s CRM loyalty program.
  • Report daily sales to the line manager.
  • Daily POS stock update.
  • Report sales event sales and collected consumer databases.
  • Report required feedback by the line manager in the agreed templates and time.
  • Report any visibility, seen Rx, TMA, and feedback.
  • Attend the company meeting as per communicated with the line manager.
  • Apply expenses timely according to company policy.
  • Apply for the agreed leave in the company system and within the alignment of business needs, manager approval
  • & HR policy.
  • Attend company-assigned training.


  • UAE Nationality 🇦🇪
  • Bachelor’s degree or min high school graduate
  • Strong command of Arabic & English “read & write”
  • Other languages will be strong assets
  • Office package “excel & power points “is a strong advantage
  • Digital Awareness about (the Internet, Emails, …etc.)
  • The Skin Care Expert needs knowledge of principles and processes for providing customers and personal services
  • This includes customer needs, assessment, meeting quality standards for services, and
  • evaluation of customer satisfaction
  • The Skin Care Expert needs knowledge of principles and methods for showing, promoting,
  • and selling products or services. This includes marketing strategy and tactics, product
  • demonstration, sales techniques, and sales control systems
  • The Skin Care Expert needs the skill of active listening. This can be achieved by giving full
  • attention to what other people are saying, taking time to understand the points being made,
  • asking questions as appropriate, and not interrupting at inappropriate times
  • The Skin Care Specialist talks to others to convey information effectively. They also must
  • actively look for ways to help people
  • The Skin Care Specialist must be aware of others’ reactions and understand why they react
  • as they do
  • You are comfortable performing skin care services on customers’ faces (as necessary
  • and when dictated by customer and business needs) after being trained on all proper
  • protocols to do so
  • Strong communication skills
  • Team player
  • Organized and committed personality
  • Hard worker
  • Self‐motivated personality
  • Good selling and negation skills
  • Initiative personality
  • Ability to learn and can cope easily with changes
  • Generosity
  • Driving Change & Result
  • Ownership & Accountability

Skin Care Expert - Dubai, United Arab Emirates - Tomasz Skrzypczak

DNA consultant in charge of this requisition:

Tomasz Skrzypczak

CEEMEA Research Consultant

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