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Our multinational domestic appliances client is currently recruiting for a Sales Operations Specialist to join their growing team in Algeria.
Responsibilities
- Playing an active role in the process of production planning and loading of orders requested by the customer.
- Providing necessary documentation on time to customers for customs clearance without any hustle.
- Consolidating customer orders in the relevant format (SOP format) to share with the supply chain.
- Sharing production plans with customers monthly basis.
- Coordinating the export procedures and production processes between sales, finance, and supply chain departments.
- Transmitting all monthly production and shipment information of orders to the customer promptly.
- Providing forwarder details from customers in relevant incoterm conditions and arranging shipments with the logistic department.
- Controlling the customer credit limits with the finance & sales team and informing the clients of the due dates of payments, validity, the limit of credits, etc.
- Preparing daily/weekly/monthly reports (sales turnover, risk analysis, production planning) for the management team.
- Coordinating and collecting SES&SOP information in detail and entering this information into the system on time.
- Establishing accurate and timely communication with the customers and finding a proper solution to their requests with the help of related parties in the organization.
- To create and sustain close communication with the customers from order collecting to the shipment process.
Qualifications & Skills
- Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, Management Engineering or other related fields.
- Minimum 4 years of experience in a similar role.
- Having experience in Microsoft Office Programs.
- Excellent verbal and written skills in English, French, and Arabic.
- Following and adapting the market trends and new technologies.
- Outside-the-box thinking ability.
- Open to an innovation culture.
- Flexible and open to new perspectives.
- A great team player with a self-initiative mindset.
- Knowing what empathy means.
- Being open to communication is always our priority.
DNA consultant in charge of this requisition:
Daniel Wagner
CEEMEA Research Consultant
At DNA Recruitment, we carefully review all applications and aim to contact every suitable candidate within max. 5 working days. If you don’t hear from us, please consider your application unsuccessful on this occasion.