We are seeking a highly motivated and results-oriented Key Account Manager to oversee and enhance our relationships with the Ministry of Health and Central Medical Stores. This role will focus on driving sales, enhancing relationships, and ensuring the implementation of the most innovative technological solutions. The Key Account Manager will collaborate closely with the sales team and report directly to the Business Manager while managing various stakeholders within the healthcare sector.

At DNA Recruitment, we carefully review all applications and aim to contact every suitable candidate within max. 5 working days. If you don’t hear from us, please consider your application unsuccessful on this occasion.

Key Account Manager – Job Responsibilities:

• Strong track record of successfully managing distributors and achieving significant sales growth in diverse markets.
• Relationship Management: Develop and maintain strong relationships with key hospitals and groups to understand their needs, challenges, and goals. Act as the primary point of contact and advocate for our Surgery solutions.
• Sales Strategy: Create and implement strategic plans that align with the organization’s goals, focusing on driving sales growth and enhancing customer satisfaction.
• Collaboration: Work effectively with sales representatives and colleagues who share responsibility for key and strategic accounts, ensuring unified messaging and a cohesive approach to account management.
• Technology Implementation: Identify opportunities for innovative technology solutions that can enhance patient care and operational efficiencies within hospitals, facilitating the adoption of our Surgery products.
• Market Analysis: Stay informed of market trends, competitor activities, and industry advancements to strategically position our offerings and meet the evolving needs of customers.
• Performance Tracking: Monitor account performance metrics and sales forecasts; analyze results to adjust strategies as needed and report on progress to the Sales Manager.
• Contract Negotiation: Lead negotiations of contracts and agreements to ensure favorable terms and conditions for both the client and the organization.
• Tender Management: Oversee the tender submission process, including the preparation, coordination, and submission of documentation to ensure compliance with requirements and deadlines while enhancing the organization’s competitive advantage.
• Cross-functional coordination: Collaborate with internal teams, including marketing, business development, and supply chain, to ensure successful implementation and ongoing support of technology solutions.
• Customer Training: Provide training and resources to customers to improve their understanding and utilization of our technology products.

Key Account Manager – Job Requirements:

• A minimum of a bachelor’s degree is required. 
• A minimum of 5 years of leadership experience in MedTech, healthcare and/or relevant industry. 
• Kuwait experience is mandatory. 
• Proven track record of achieving sales growth in diverse markets. 
• Strong critical thinking and analytical skills are required, as are the abilities to master complexity and to integrate insights into strategies. 
• A demonstrated ability to work cross-functionally, cross-geographically, with highlevel managers and executives is required.
• An ability to manage multiple demands and priorities on time. 
• Strong communication skills.
• Skilled in the Microsoft Office 365 platform (Incl PowerPoint, Word, Excel, OneNote and Teams)
• Must be a Kuwaiti national (in accordance with local hiring policies).

Seize the opportunity to elevate your career as a Key Account Manager in the dynamic medical devices industry. Join a fast-growing organization, apply now to make a meaningful impact in the industry, and be part of a team driving innovation and excellence!

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