Sales Manager

Industry: Medical Devices
Job Type: Full Time
Experience level: Mid-Senior level Regular
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Sales Manager - Riyadh, KSA - DNA Recruitment

Are you ready to take the lead in transforming the Saudi market for pharmacy automation? We’re looking for a dynamic and experienced Sales Manager to drive new business, develop sales strategies, and work closely with both customers and partners to achieve success in this rapidly growing industry.

In this role, you’ll be accountable for achieving targets for order intake and margin, driving opportunities through the entire sales cycle, and collaborating with cross-functional teams to ensure the highest level of customer satisfaction. Your contributions will directly impact business growth and market penetration in the Saudi market, with a focus on capital equipment sales in the healthcare, hospital, and building industries.

Sales Manager Job Responsibilities:

  • Accountability for achievement of targets for Order Intake and Order Intake Margin.
  • Develop and grow the sales funnel through direct engagement with customers and partners.
  • Drive opportunities from start and throughout the whole sales cycle.
  • Continuously visit customers to create interests and leads.
  • Deliver a clear, qualitative and accurate Sales Forecast with continuous follow up and updates.
  • Provide sales channels with tools and education to deliver on their sales targets and market approach.
  • Create estimates for projects, quotations, and go through internal approvals as per the company policy.
  • Develop market strategy to grow sales in consideration of the market needs, distribution network and business targets.
  • Create initiatives to grow order intake and order intake profitability. 
  • Manage customers accounts in pre-sales phase and after sales.
  • Work in collaboration with realization team, customer care team to achieve best customers satisfaction during project realization or operations.
  • Work with finance team to deliver proper documentation for contracts and orders, as well as deliver forecasts as required by the company.
  • Work with sales enablement team to create proper solutions to customers.
  • Continuously develop technical knowledge of our solutions portfolio to deliver proper info to customers.
  • Participate in tradeshows and events as needed.
  • Create and deliver sales presentations professionally.
  • Customers Relationship management and Customers Satisfaction
  • a. Enhance customer satisfaction through proactive customer visits, efficient complaint handling, and proactive communication.
  • b. Document the outcomes of customer visits/meetings and share it with customers.
  • c. Create good connections with customers and keep open and direct communication with them.
  • d. Identify areas for improvement and implement initiatives to enhance the customer experience.

Sales Manager – Job Requirements:

  • Engineering Degree, preferable in Mechatronics, Electrical or Electronic Engineering.
  • Minimal 5-10 years of exp. in Sales from a similar technical environment with focus on capital equipment.
  • Proficient in verbal and written English and Arabic.
  • Profound user of MS Office Tools, CRM in Sales Management environment.
  • Great interpersonal skills.
  • Extensive experience in Projects management.
  • Experience within Healthcare, Hospital and / or Building Industry.
  • Experience in partners management of at least 3 years.
  • Experience in account management of at least 3 years.
  • Reading technical drawings, ability to create estimates and BOQs.

Apply now and play a key role in driving new business, developing strategies, and managing customer relationships in the growing Saudi pharmacy automation market.


Sales Manager - Riyadh, KSA - DNA Recruitment

DNA consultant in charge of this requisition:

Agnieszka Bednarz

CEEMEA Senior Research Consultant

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